Shipping policy

SHIPPING POLICY

Last updated: September 5, 2026

Haute Looks Clothing currently ships within the United States only.

ORDER PROCESSING

Orders are processed within 2–5 business days, Monday through Friday, excluding holidays. Orders placed after 5:00 PM Central Time begin processing on the following business day.

You will receive a shipping confirmation email with tracking information after your order ships.

SHIPPING TIMES AND COSTS

Standard U.S. shipping is free on every order, with no minimum purchase required.

Estimated transit time after shipment is 5–10 business days. Including processing time, most orders are expected to arrive within 7–15 business days after the order is placed.

Delivery estimates are not guarantees. Carrier delays, weather, holidays, high shipping volume, and other circumstances outside our control may affect delivery.

TRACKING

After your order ships, you will receive a confirmation email containing a tracking number and a link to follow the shipment.

If you have not received tracking information within seven business days after placing your order, please contact us.

SHIPPING ADDRESSES

Please verify that your shipping address is complete and accurate before placing your order. We ship to residential addresses and P.O. boxes within the United States.

Haute Looks Clothing is not responsible for packages delivered to an address entered incorrectly by the customer.

ORDER CHANGES AND CANCELLATIONS

Contact us within 12 hours of placing your order if you need to request a change or cancellation. We cannot guarantee changes or cancellations after processing has begun.

LOST, DAMAGED, OR INCORRECT ORDERS

If an order arrives damaged, contains an incorrect item, or does not arrive by the expected delivery date, contact us within seven days. Include your order number and photographs when applicable, and we will work with you toward an appropriate resolution.

Haute Looks Clothing
133 Ivy Lane
Kerrville, Texas 78028
United States

Email: hautelooksclothing@gmail.com
Phone: +1 830-928-7595
Support hours: Monday–Friday, 8:00 AM–4:00 PM Central Time
Response time: 1–2 business days